How are Change Request Related Issues categorized?

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Change Request Related Issues are categorized as junction objects because they serve to connect multiple entities in a many-to-many relationship within the Salesforce data model. In the context of Salesforce, junction objects enable you to relate two objects in such a way that both can have multiple associations with one another.

Using junction objects, organizations can efficiently manage complex relationships between change requests and related issues, ensuring that all aspects of these relationships are properly tracked and associated. This categorization allows for more flexible reporting and analysis, enabling users to gain insights into how various change requests impact issues and vice versa.

Standard objects, custom user fields, and metrics for performance analysis do not adequately describe the relational nature of Change Request Related Issues, which is why junction objects are the most suitable classification in this context.

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