True or False: The DevOps team is always responsible for diagnosing problems in Service Cloud.

The statement is false because diagnosing problems in Service Cloud is not solely the responsibility of the DevOps team. While the DevOps team plays a crucial role in maintaining the infrastructure and ensuring the smooth operation of applications, they typically focus on deployment and operational aspects rather than on diagnosing all issues that arise within the Service Cloud environment.

In many organizations, problem diagnosis is a collaborative effort that may involve various departments, such as support teams, product developers, and system administrators, depending on the nature of the issue. These roles can provide specialized insights that the DevOps team might not have, as they are more familiar with specific applications and customer interactions.

Moreover, effective problem diagnosis often requires a blend of different skills and knowledge about the entire technology stack, which cannot be attributed to a single team. By distributing the responsibilities across multiple teams, organizations can ensure a more comprehensive approach to problem-solving and improve the overall efficiency of their operations within the Service Cloud.