What is the purpose of the Incident Alerts utility All tab in Salesforce?

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The purpose of the Incident Alerts utility All tab in Salesforce is to show a custom incident list view. This feature allows users to efficiently access and manage their incident alerts in a tailored manner, which can be configured to display the most relevant data according to the user's needs. By utilizing this custom list view, team members can track incidents more easily, facilitating prompt responses and better organization of incident management.

The ability to create new incidents, manage user access permissions, or configure system settings does not fall within the primary functionality of the All tab in the Incident Alerts utility. While those actions are important for overall system management, they are not the main focus of this particular feature, which is designed specifically for viewing and monitoring incidents more effectively.

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